Deliveries over the Holiday Period

We're going to be closed on the following days:

  • Thursday, 22 December to Tuesday, 27 December (inclusive)
  • Monday, 2 January to Tuesday, 3 January (inclusive)

No orders will be shipped on these days.

 

Delivery Rates - UK

Orders ship within two working days by Royal Mail.  Delivery charges are added at checkout.

Sent by Royal Mail First Class, except for free delivery (which is sent by Royal Mail Second Class).

If your order value is over £50, you will be able to select delivery by either Royal Mail Second Class (free) or Royal Mail First Class (£2.80).

Order Value Delivery Rate Postal Service Used
Up to £2.49 £1 Royal Mail First Class (delivery next working day, including Saturdays)
Between £2.50 and £50 £2.80 Royal Mail First Class (delivery next working day, including Saturdays)
Over £50 £2.80 Royal Mail First Class (delivery next working day, including Saturdays)
Over £50 FREE Royal Mail Second Class (delivery in 2-3 working days, including Saturdays)

 

Delivery Rates - Europe

Sent by Royal Mail International Standard.  You should receive your parcel 3-5 working days after your order is dispatched.

Order Value  Delivery Rate
Up to £2.49 £2.20
Between £2.50 and £20 £4.50
Over £20 £9.80

'Europe' includes these countries: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.

 

Delivery Rates - Rest of the World

Sent by Royal Mail International Standard.  You should receive your parcel 5-7 working days after your order is dispatched.

As it is quite cost-effective to ship one pattern internationally, if your order consists of one pattern, we will refund your delivery costs by £5 within two working days of your order being placed (so that you're paying £5.50 for delivery, not £10.50). 

Order Value  Delivery Rate
Up to £2.49 £2.95
Between £2.50 and £20 £10.50 (unless your order consists of one pattern - see note above)
Over £20 £14.80

 

Lost Parcels

Royal Mail does not consider a parcel to be lost until 10 working days past the date it was due to be delivered. If you think your parcel may have been lost, please contact us.